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Setting up: Abandoned Carts

Written by Harvey Hodd
Updated 2 weeks ago

Abandoned Cart Messages are sent after a customer abandons their cart on your checkout. These can be customised to your tone of voice and timeframe in the Blueprint Dashboard: 

You can set up to 3 Abandoned Cart messages with customised tone of voice and timeframe:

Each Abandoned Cart message is meant to work together to build that customer back up to purchase. For best-practices, see our How to supercharge your SMS abandoned carts blog. 

Custom Tags

Use the following tags to add personalisation to every message:

1.) Customers first name:

{first_name}​

 
2.) Customers unique checkout link:

{link_to_checkout}​
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