Welcome to our Help Center 👋

Can I upload a CSV of customer phone numbers I already have?

You can upload your audience to Blueprint to enable bulk messaging.

Written by Harvey Hodd
Updated 1 month ago

Is there a messaging limit when using Blueprint?

There are no limits and no costs associated with messaging using Blueprint. 

Written by Harvey Hodd
Updated 1 month ago

Are there any restrictions on messages I can send?

Currently there are no restrictions on messages a merchant can send on a 1:1 basis. 

Written by Harvey Hodd
Updated 1 month ago

Does Blueprint provide a unique phone number to merchants?

Every merchant on Blueprint uses a unique phone number to enable easy 2-way conversation.

Written by Harvey Hodd
Updated 1 month ago

Which conversational channels does Blueprint support?

Blueprint currently supportd SMS globally. 

Written by Harvey Hodd
Updated 1 month ago

Are customers charged when messaging my brand number?

Customers are charged their usual standard network rates when messaging your brand number. 

Written by Harvey Hodd
Updated 1 month ago

Can I port over my existing phone number?

Blueprint can port over your current number to use directly with Blueprint.

Written by Harvey Hodd
Updated 1 month ago